Please reach us at info@explorewithshanida.com if you cannot find an answer to your question.
We generally accept online payments through Stripe. We accept all major credit cards (Visa, Mastercard and Discover).
No, we do not provide refunds nor do we transfer money. Each client is required to read our Terms and Conditions before reservation is accepted. To protect your investment, each and every client is encouraged to purchase travel insurance.
No. We want you to have complete control of who you will be rooming with
Yes, you can make reservations for any event at any time as long as the reservations are still open. You will need to make the first deposit and then every month make monthly payments.
You will be responsible for finding a new roommate or you must pay the additional cost for the room occupancy change.
Our platform is built to set our customers on a scheduled payment plan when you book a trip with us. You should make every effort to make a payment every due date. If you find yourself not being able to make a payment, please send us an email. If you fail to make a payment for 60 days without any communication to us, your reservations will automatically cancel.
Explore with Shanida Travels
New York, New York 10456, United States
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